Copyright Infringement (DMCA) Takedown Policy & Instructions

Introduction

This statement outlines PRINTSYDE LLC’s process for handling copyright or content ownership infringement claims.

This policy does not replace our Terms of Use, Terms of Service, Acceptable Use Policy, or other agreements.
It does not alter PRINTSYDE LLC’s obligations under copyright laws in the jurisdiction where PRINTSYDE LLC is registered.
This version has been edited for clarity and ease of reference.

1. General Process

PRINTSYDE LLC follows the process below when receiving a valid copyright infringement claim:

Remove or disable access to infringing content upon receipt of proper notice.
Forward the written notification to the alleged infringer (defendant).
Notify the content provider that access has been removed or disabled.
Terminate repeat infringers’ access to our services where applicable.

We will process claims in accordance with applicable laws and our Terms of Use/Service.

2. Filing a Copyright Infringement Notice

If you believe your work has been copied, adapted, streamed, or otherwise reproduced without authorization on our website, you may file a takedown notice.

Your written notice must include:

Your electronic or physical signature.
Identification of the copyrighted work(s) being infringed.
A description of the infringing material and the location of the original or authorized work (e.g., URL, book title and page).
A clear description of where the infringing material is located on PRINTSYDE LLC’s website or network (e.g., URL).
Your full name, address, telephone number, and email address.
A statement of good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.

⚠️ Important Notice:

This contact is solely for copyright infringement notifications.
Do not send customer service requests, abuse reports, or technical support questions here.
Submitting false claims knowingly may subject you to civil and criminal penalties, including damages, court costs, and attorneys’ fees.

3. DMCA Agent Contact Information

All copyright infringement notices must be sent to:

PRINTSYDE LLC – Legal Department
📍 2232 Dell Range Blvd, Cheyenne, Wyoming 82009, United States
📧 [email protected]

4. Counter-Notification (Responding to a Takedown)

If your content was removed due to a copyright claim, but you believe the removal was a mistake (e.g., you are the copyright owner, authorized licensee, or your use qualifies as fair use), you may submit a counter-notification.

Your counter-notice must include:

Your physical or electronic signature.
Identification of the material that was removed and its previous location (URL).
A statement, under penalty of perjury, that you believe the removal was a mistake or misidentification.
Your full name, address, telephone number, and email address.
A statement that you consent to the jurisdiction of the federal court in your district (or any district where PRINTSYDE LLC does business) and that you accept service of process from the complainant or their agent.

5. PRINTSYDE LLC Response to Counter-Notifications

Upon receipt of a valid counter-notice:

PRINTSYDE LLC will provide the original complainant with a copy.
We will inform them that the material will be restored within 10–14 business days.
Content will be restored unless PRINTSYDE LLC’s DMCA Agent receives notice that the complainant has filed a legal action seeking a court order to restrain you from using the material.

⚠️ Please note: PRINTSYDE LLC does not evaluate the merits of claims or counterclaims. We only act in accordance with the procedure described here.

6. Counter-Notification Contact Information

All counter-notifications should be sent to the same address:

PRINTSYDE LLC – Legal Department
📍 2232 Dell Range Blvd, Cheyenne, Wyoming 82009, United States
📧 [email protected]